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Insights

A Job Well Done

by William Smith, CFP®

Honoring Two Special Colleagues

Years ago, at least before the Great Resignation, prospective new hires would often comment “I hope this is my last job.”  With the labor market in disarray, such a bold claim rarely comes to pass these days.  However, at Trust Company in the past several months, we’ve had two special colleagues honor that very commitment and finish their distinguished careers with us.

Many Trust Company clients have had the pleasure of working with Lou Nunn during the past five years.  Having held previous posts in client service with regional commercial banks, Lou joined our firm in 2017.  While our role offered a slight departure from her prior commercial bank positions, she confidently embraced the challenge and made an immediate impact.

A consummate player/coach with an ever-positive attitude and servant’s heart, Lou excelled in her role as our client services manager.  Training new hires, implementing new policies and procedures, consolidating our client services function into our Greensboro headquarters, and overcoming obstacles associated with the pandemic, Lou completed each and every assignment with professionalism and grace.  Having stepped down at the end of January, Lou is now busy taking care of her family, especially her two lovely granddaughters!

After an impressive career in financial services of increasing responsibilities with a Big Eight accounting firm, a regional executive benefits organization and a national wealth manager, Mitchell Paul joined Trust Company in 2009 during the depths of the Great Financial Crisis.  In an especially volatile period, Mitchell brought a steady hand and a depth of experience which propelled our firm to new heights.  Whether it was tackling complex systems-related problems, delivering responsive, thoughtful planning advice to our clients, or mentoring younger team members, Mitchell embraced challenges and opportunities with a high attention to detail and established himself as the very essence of what it meant to be a team-player.  With plans to pass the baton at the end of May, Mitchell and his family are excited to have more time to spend with their children and grandchildren.

On behalf of our colleagues and clients, I would like to thank both of these remarkable professionals for their contributions to our organization and wish them many years of joy and happiness in their next adventure!  Both Lou and Mitchell made valuable, lasting marks on our firm, we’re grateful for their service and friendship, and our team at Trust Company is proud to have you as a part of our family.